Boat Monitor 32 – Terms of Sale and Pre-Contract Information

These Terms apply to the sale of Boat Monitor 32 products by RF Marine Electrics and must be read before placing an order.

1. Seller Information

Trading Name: RF Marine Electrics

Address: Cnoc Bhan, Isle of Lewis, HS2 0LB, United Kingdom

Email: info@boatmonitor32.co.uk

2. Product Description

Boat Monitor 32 is an electronic marine monitoring and control device intended for use on 12V and 24V DC vessel electrical systems.

The product provides supplementary monitoring, alerts and remote viewing functionality via a companion mobile application.

Boat Monitor 32 is not a safety-critical system and does not replace professional marine instrumentation, onboard safety equipment, or regular physical inspection of the vessel.

3. Pricing and Taxes

All prices are displayed on the product page and confirmed at checkout before payment is taken.

Prices include applicable taxes where required by law. Delivery charges, if applicable, are displayed separately before the order is completed.

4. Payment

Payment is taken at the point of checkout using the payment methods displayed on the website.

Orders will not be processed until payment has been successfully completed.

5. Delivery

Delivery is currently available within the United Kingdom.

Estimated delivery timeframe:

Orders are normally delivered within 7 days of dispatch.

Delivery costs are displayed at checkout prior to payment.

Delivery times are estimates and may vary due to courier delays or circumstances outside our control.

6. Contract Duration

Boat Monitor 32 is sold as a one-off purchase of goods.

There are no subscriptions, recurring payments or minimum contract periods associated with the purchase.

7. Right to Cancel (Distance Selling)

If you are a consumer purchasing online, you have the right to cancel your order within 14 days of receiving the goods without providing a reason.

To exercise your right to cancel, you must notify us by email at:

info@boatmonitor32.co.uk

You must return the goods within 14 days of cancellation.

Refunds will be issued within 14 days of receiving the returned goods or proof of return, using the original payment method unless otherwise agreed.

8. 30 Day No-Quibble Returns Policy

In addition to your statutory cancellation rights, we offer a 30-day no-quibble returns policy.

Products may be returned within 30 days of delivery provided they are returned in reasonable condition.

Return postage costs are the responsibility of the customer unless the product is faulty.

Refunds will be processed within 14 days of receipt of the returned product.

9. Warranty

Boat Monitor 32 is supplied with a 12-month warranty from the date of delivery.

The warranty covers manufacturing defects and hardware faults arising under normal use.

The warranty does not cover:

  • Water or moisture damage

  • Incorrect installation or wiring

  • Damage caused by incorrect voltage or misuse

  • Physical damage, modification or tampering

  • Normal wear and tear

This warranty does not affect your statutory consumer rights.

10. Digital Content

Boat Monitor 32 operates in conjunction with a companion mobile application and onboard firmware.

Language: English

Mobile app updates are provided through the relevant app store platform. Firmware updates may be delivered through supported update mechanisms.

Digital functionality is provided to support the hardware product and may change or improve over time.

11. Intended Use and Safety Disclaimer

Boat Monitor 32 is intended solely as a monitoring and informational device.

It must not be used as:

  • A primary safety system

  • A navigation aid

  • A bilge protection system

  • A fire detection system

  • The sole method of monitoring critical vessel conditions

Remote monitoring and control functions depend on power supply, network connectivity and correct configuration. Service interruptions may occur.

The vessel owner and installer remain responsible for ensuring safe installation, operation and maintenance of vessel systems.

12. Limitation of Liability

To the maximum extent permitted by law:

RF Marine Electrics shall not be liable for any indirect, incidental or consequential loss, including but not limited to loss of vessel use, financial loss, business interruption, or secondary damage arising from the use, installation or configuration of Boat Monitor 32.

The total liability of RF Marine Electrics in relation to any claim arising from the sale or use of Boat Monitor 32 shall not exceed the purchase price paid for the product.

Nothing in these Terms limits liability for death or personal injury caused by negligence or affects statutory consumer rights.

13. Contact

For enquiries regarding these Terms or your order:

Email: info@boatmonitor32.co.uk

RF Marine Electrics

Cnoc Bhan

Isle of Lewis

HS2 0LB